The living area and rooms were very spacious and the bathrooms well stocked with soap , shampoo , conditioner . Kitchen also stocked with salt /pepper /ground coffee / Dishwasher pods and laundry detergent which was quite helpful . Cute and spacious balcony .The host was super responsive . It’s Banff peak summer season so there wasn’t any flexibility with the check in and check out times .

Positive: Good location, 10 min walk into town. Comfortable beds. Good kitchen facilities and washing machine. Warm unit, good underfloor heating. Negative: The bedrooms would have benefited from a central light, they were quite dark with only side lights and bedside lamps. Would have been good to be able to have twin beds in the bedroom.

Positive: Very large. Loved the patio, and bathrooms! Negative: We had difficulty regulating the temperature.

Positive: Large room, plenty of space. Good location - about a 10 minute walk into town. Good to have a washing machine and dryer. Good kitchen, we cooked breakfasts and made lunches there. Good cooling air conditioning. Would stay again. Negative: Would have liked twin beds to be available in the second bedroom - instead had to use the pull out sofa which was Ok, but not very comfortable or convenient. Would have liked the pre-check in form (and door code) a few days before I got it, as we were travelling, and difficult to get connectivity. Chinook Manor and Chinnook Lodge are the same thing - a little confusing in the big complex. The bedrooms needed a central light - they were quite dark. Overall, it was great, these are just little things.

Positive: Apartment is spacious, clean and comfortable. Host provides details check-in process which make everything goes smoothly. The parking is underground, and we have many spots to choose. The room is well equipped, especially the kitchen, where we have enough utensils to make a simple meal. The location is great, close to many groceries, fuel station and other amenities.

Great spot and Great condo

Negative: The guest room could use more lighting. Only bit of issue for me but overall the location is great, well kept and maintained, everything you may need it’s there. Will definitely book again!

Positive: Very close to the town center. There was a bus stop on the corner. The living room furniture was comfortable. There was a table top fan, which I used to sleep (this amenities is often overlooked). The underground parking is free. The kitchen was mostly well stocked with some items missing, broken, or dirty. Some items I requested were provided and a broken fixture I reported was repaired quickly (see full story in what I didn’t like). Negative: Some items I consider essential were missing, non-operational, or broken. There wasn’t any facial tissues and the toilet paper was too rough for runny noses. There were no garbage bags to replace the ones I filled and threw out. The laundry soap was practically empty and there were no dryer sheets/balls. The work desk is in the darkest corner of the living room and there is no lighting or chair. The kitchen scissors were so dull they didn’t cut anything. Some of the cookware was dirty and required scrubbing before use. There were no food storage containers for leftovers. The master bathtub drain was broken off and placed on the tub edge; this was an obvious defect and should have been repaired before my arrival. The king mattress in the master was actually 2 singles so there was a highly uncomfortable ridge in the bed. The property manager entered the property without permission, while I was out. When I expressed my discomfort with this, they were dismissive and unapologetic. Summary: many things should have been rectified before my arrival (broken tub, missing items, dirty dishes). Entry into the suite should not have taken place without permission. The property manager should have taken accountability instead of being dismissive.

Positive: Close toevrtything in town Negative: Room was cold and thermometer battery dead. We called about it but no action taken.

Positive: We liked the location - central enough to get any where we wanted to go quickly but far enough away from anything we did not want to participate in. The unit was spacious enough to give two couples privacy and yet cozy enough to enjoy some down time together. Also a huge kudo to management!! We had a last minute pet situation which was handled perfectly with care and understanding. Thank you again for that. Our travel companion from the Netherlands as very impressed. Thank you for being part of her birthday weekend, one she says she will always remember. Negative: The couches, fit the aesthetic of the décor perfectly, weren't very comfortable. Yes, a little privileged, sorry. Also it was very warm overnight in the master bedroom. We were too hot and had to open the window as we could not figure out hot to regulate the temperature in that particular room.